FAQ
There is always more to learn... See our Frequently Asked Questions below; and if you're still a little unsure, reach out.
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Discounts and Discount Tiers
Whether you're purchasing from Stock or requesting a Made-to-order,
all items that Whipper provide will be affected by our discount tiers.
Spend = Save
$4,000+ = 5% off total order
$8,000+ = 8% off total order
$12,000+ = 12% off total order
$35,000+ = 15% off total order
$45,000+ = 17% off total order
$50,000+ = 18% off total order
$100,000+ = 20% off total order
What are your Terms of Payment?
Made-to-order:
Minimum 60% of total price paid up front as a Deposit.
Minimum 20% of total price paid prior to shipping from factory.
Final 20% paid on arrival at the port of Australia.
Local Stock:
Complete payment before delivery.
Large payments to be made by EFT to the account on our invoice.
Local Stock payments can be made through our website or also by EFT.
Are stock item prices different to Made-to-order items?
At first glance, items in stock on our website, and Made-To-Order form are the same price (But stock items are actually 10% cheaper!).
Online stock items include GST in the displayed price.
Made-To-Order items are presented before GST (GST is added in the final summary).
- See the "Discounts and Discount Tiers" and "What are the Terms of Payment?" dropdowns for more information.
Where are you based?
We are based in beautiful Brisbane, in sunny Queensland, down under in Australia.
Although some staff members work remotely from Melbourne Victoria.
Are Shipping and Tax Included?
Stock prices include International shipping, GST and customs.
+GST is ONLY additional for Made-To-Order purchases
+Local shipping is additional.
But we have been known to hand deliver some small orders ourselves, free of charge!
Are THESE hold colours, OUR Hold Colours?
Flathold EU and Unleashed Colour Codes:
Jet Black - RAL 9005
Sky Blue - RAL 5015
Traffic Red - RAL 3020
Bright Yellow - RAL 1023
Signal Violet - RAL 4008
Fluoro Pink - Pantone 806
Fluoro Orange - RAL 2005
Fluoro Green - Pantone 802
Teknik, Vezi PU, and Flathold US, Aragon Colour Codes: (*standard colours starred*)
Greens: ... 16-16*, 06-06, 16-08, 16-09, 16-13, 16-18, 16-26, 16-2.
Purples: ... 07-13*, 17-08, 17-16, 17-18.
Oranges: .. 14-01*, 14-04, 14-06, 14-11.
Blues: ....... 13-01*, 13-14, 13-15, 13-18, 13-24, 13-25, 13-27.
Reds: ........ 11-12*, 11-01, 11-24.
Yellows: .... 15-12*, 15-01, 15-09.
Pinks: ........ 11-26*, 11-20, 11-25.
Blacks: ...... 18-01*, 18-03.
Whites: ..... 12-01*, 00-00.
Greys: 18-09, 18-12.
Tans: 15-06, 15-14.
Browns 11-09, 11-11, 11-17, 11-30.
Vezi Fibreglass:
Jet Black - RAL 9005
Sky Blue - RAL 5015
Flame Red - RAL 3000
Zinc Yellow - RAL 1018
Signal Violet - RAL 4008
Fluoro Pink - Pantone 806
Fluoro Orange - RAL 2005
Pastel Orange - RAL 2011
Teal - RAL 6027
Green - RAL 6018
Contact Holds:
Teal - RAL6027
Pastel Orange - RAL 2011
Jet Black - RAL 9005
Sky Blue - RAL 5015
Traffic Red - RAL 3020
Bright Yellow - RAL 1023
Signal Violet - RAL 4008
Fluoro Pink - Pantone 806
Fluoro Orange - RAL 2005
Fluoro Green - Pantone 802
Can I please just have an order sheet?
Sure!
Head on over to our "Spreadsheet
Download" page for incoming and local stock lists and our most up to date MTO form.
Link below
